A) RIGHT OF WITHDRAWAL. The user will have a maximum period of fourteen calendar days (14) from receipt of the product to withdraw from the purchase. The shipping costs derived from the return will be borne by the user / buyer. Once the period of fourteen days has expired, VERMIORGANIC, S.L will not accept returns for the withdrawal of product purchases. The deadline is considered fulfilled if you make the return before said period of fourteen days has expired. In case of desisting from the purchase of a product, the following requirements must be met: The product must be in the same state in which it was delivered and must retain the original instructions, documentation, accessories, packaging and labeling. If it is sealed or closed, the package must be kept intact. The return to VERMIORGANIC, S.L must be made using the same box or packaging used in the delivery, in order to guarantee its return in perfect condition.

    B) HOW TO PROCEED FOR THE RETURN. Contact us by email at info@vermiorganic.es or by phone at 680 131 041, we will take care of managing the collection at your home in the next 24 working hours. You must return the products to us at the address indicated above within a maximum period of fourteen (14) days from the date on which you notify us of your withdrawal.

    C) REFUND OF THE PRICE OF THE PRODUCTS Provided that the User has complied with all the return requirements and those established in these General Conditions, VERMIORGANIC, S.L will reimburse the price paid by the User corresponding to the returned products, deducting the shipping costs that occurred for the return. The User will not have the right to reimbursement for products that are not returned in the same conditions as they were delivered. Partial returns of an order will result in partial refunds of the price. VERMIORGANIC, S.L may retain the refund of the price until the returned products have been received in its warehouses.

    D) RETURN OF DEFECTIVE PRODUCTS. The user will have the right to a refund of the price of defective products or products delivered that do not correspond to the order placed, being the shipping costs of the account of VERMIORGANIC, SL, and provided that the product returns are made in accordance with established in section C).